Tour Package: Torres del Paine - Balmaceda and Serrano Classic Program

Torres del Paine - Balmaceda and Serrano Classic Program - El Raco Experience

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Navegación entre glaciares patagónicos en Torres del Paine

Macizo del Paine visto desde el Parque Nacional Torres del Paine

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TORRES DEL PAINE – BALMACEDA AND SERRANO CLASSIC PROGRAM

04 DAYS AND 03 NIGHTS

IMPORTANT INFORMATION:

The program is arranged according to the passenger’s travel date (you propose the date and we confirm availability). Our programs do not operate with scheduled departures and do not depend on reaching minimum quotas, which ensures that the reservation will not be canceled due to a lack of participants.

INCLUDES:

Round-trip flights Santiago – Punta Arenas – Santiago
- Included baggage: Under-seat backpack (up to 10 kg) / Once we send you the flight details, you may add additional baggage if you wish

Transfer: Punta Arenas Airport – Punta Arenas Bus Terminal
Bus: Punta Arenas – Puerto Natales
Transfer: Puerto Natales Bus Terminal – Accommodation in Puerto Natales
Transfer: Accommodation in Puerto Natales – Puerto Natales Bus Terminal
Bus: Puerto Natales – Punta Arenas Airport
03 nights of accommodation in Puerto Natales
- Includes: Breakfast, Wi-Fi, private bathroom, towel service and amenities such as shampoo, conditioner, hair dryer and toilet paper

Full Day Torres del Paine and Cueva del Milodón (Milodón Cave)
- Includes: Shared round-trip transportation from and back to the accommodation in Puerto Natales, certified bilingual guide, beverage and snack, box lunch, entrance to the Cueva del Milodón Natural Monument (Chile resident rate), and entrance to Torres del Paine National Park (Chile resident rate).
- Places to visit: Sarmiento Lake, Laguna Amarga, Nordenskjöld Lake, Salto Grande Viewpoint, Pehoé Lake, Paine River, Grey Lake, Grey Viewpoint and Cueva del Milodón (Milodón Cave).

Balmaceda and Serrano Glaciers Navigation Excursion
- Includes: Shared round-trip transportation from and back to the shipping company’s office in Puerto Natales, navigation through the Fiordo de Última Esperanza (Última Esperanza Fjord), view of Balmaceda Glacier, visit to Serrano Glacier, coffee, tea and juice on board, appetizer with whisky and glacier ice, certified bilingual guide, entrances to Bernardo O’Higgins National Park, navigation insurance, and lunch at Perales Tourist Ranch.
- Places to visit: Puerto Bories, Fiordo de Última Esperanza (Última Esperanza Fjord), Balmaceda Glacier, Serrano Glacier and Perales Tourist Ranch.

AGENCY SERVICES (INCLUDED)

Personalized assistance before the trip
On-route assistance throughout the entire experience
Travel documentation
- Destination tips
- Welcome letter
- Service voucher
- Detailed travel itinerary
- Tips for neurodivergent passengers

NOT INCLUDED:

Flights do not include cabin baggage, checked baggage or seat selection. Once issued, the link to your flights will be sent to you, from where you may add these services directly if you wish
Breakfast on the first day
Lunch on the first and last day
Dinners
Meals not specified
Other expenses not mentioned
Other services not specified
Personal insurance or travel insurance (recommended)
Technical clothing or appropriate attire for the activity, unless otherwise indicated in each excursion

The total prices correspond to the number of people indicated in the selected room type
Total number of passengers	Room Type	Total Price (CLP)
1	Single room with private bathroom	$1.110.000
2	Double room with one double bed or two single beds and private bathroom	$1.800.000
3	Triple room with private bathroom	$2.520.000
4	Quadruple room with private bathroom	$3.210.000
Reference prices to be confirmed, subject to availability according to the travel date.

Passengers

Clear

Description

ITINERARY

TORRES DEL PAINE – BALMACEDA AND SERRANO CLASSIC PROGRAM

General program information

Not included:

Meals not specified
Other expenses not mentioned
Other services not specified
Personal insurance or travel insurance
Technical clothing or appropriate attire for the activity, unless otherwise indicated in each excursion

What to bring:

Personal water (mandatory)
Camera or mobile phone with a fully charged battery
Sun protection: hat, sunscreen and sunglasses
Comfortable clothing and footwear suitable for the service, according to the destination and weather conditions

Day 1: Flight and transfer

Flight: Santiago – Punta Arenas

My Trips | LATAM Airlines | Chile

Transfer: Punta Arenas Airport – Punta Arenas Bus Terminal

Bus: Punta Arenas – Puerto Natales

Transfer: Puerto Natales Bus Terminal – Accommodation in Puerto Natales

Check-in – accommodation: From 15:00 hrs

Day 2: Full Day Torres del Paine and Cueva del Milodón (Milodón Cave)

This Full Day Torres del Paine and Cueva del Milodón (Milodón Cave) allows you to explore some of the most iconic landscapes of Chilean Patagonia, visiting Torres del Paine National Park and the Cueva del Milodón Natural Monument, both located in the Magallanes and Chilean Antarctic Region, in the far south of Chile. It is an ideal full-day experience to discover panoramic viewpoints, lakes, waterfalls and natural scenery that provide a very complete representation of the surroundings of Puerto Natales.

The excursion begins with departure from your accommodation in Puerto Natales, heading toward Villa Cerro Castillo, capital of the Torres del Paine district. During the route, you will travel through Magellanic forests, glacial valleys, mountain ranges and roadside lakes, in an environment where it is common to observe native fauna such as condors, guanacos and, in some cases, flamingos.

During the day, different viewpoints and panoramic points within the park are visited, including the Sarmiento Lake Viewpoint, Laguna Amarga, Nordenskjöld Lake, Salto Grande, Pehoé Lake, Paine River and Grey Lake. In this last sector, there is time to have lunch and explore the surroundings, including short walks if weather conditions allow.

Throughout the route, there are also views of the Paine Massif, the Andes Mountain Range and different characteristic bodies of water in the area. The visit to the Cueva del Milodón Natural Monument takes place during the day, allowing you to discover this important site of historical, archaeological and paleontological interest, where the guide will provide relevant information about the findings and features of the place. Once the experience is finished, the return to the accommodation in Puerto Natales begins.

Places to visit: Sarmiento Lake, Laguna Amarga, Nordenskjöld Lake, Salto Grande Viewpoint, Pehoé Lake, Paine River, Grey Lake, Grey Viewpoint and Cueva del Milodón (Milodón Cave)

Departure time: (Departure from the accommodation)

October 1 to April 30: Between 07:00 and 07:15 hrs approx
May 1 to September 30: Between 08:00 and 08:15 hrs approx

Return time: (Return to the accommodation)

October 1 to April 30: From 16:30 hrs approx
May 1 to September 30: From 17:30 hrs approx
The return time may vary depending on weather conditions or other operational circumstances

Starting point of the activity: First stop of the route (Cueva del Milodón (Milodón Cave) or Sarmiento Lake Viewpoint, depending on the day’s planning)

Transfer time between the accommodation and the activity location:
- Cueva del Milodón (Milodón Cave): Between 20 and 30 min approx (25.6 km)
- Sarmiento Lake Viewpoint: 1 h to 1 h 10 min approx (95.6 km)

Includes:

Shared round-trip transportation from and back to the accommodation in Puerto Natales (van or bus depending on the number of passengers)
Certified bilingual guide
Beverage and snack
Box lunch
Entrance to Cueva del Milodón Natural Monument (Chile resident rate)
Entrance to Torres del Paine National Park (Chile resident rate)
- The Torres del Paine National Park entrance ticket may be used for 3 consecutive days

Important information:

Activity difficulty: Low
Maximum of 18 people per vehicle / guide
Approximate activity duration: 9 to 10 hours approx
The experience may be extended depending on weather conditions or the pace of the group

Operation:
- October 1 to April 30: every day, no minimum number of passengers
- May 1 to September 30: every day, minimum 2 passengers

If the activity cannot be carried out and the cancellation is informed at least one day in advance, the possibility of rescheduling during the trip or the corresponding refund will be evaluated, according to operational conditions
- If the cancellation occurs once the transfer has started or while en route due to force majeure, the service will be considered as provided by the supplier

Day 3: Balmaceda and Serrano Glaciers Navigation

The Balmaceda and Serrano Glaciers Navigation allows you to discover one of the most traditional routes in Chilean Patagonia, sailing through the Fiordo de Última Esperanza (Última Esperanza Fjord) from the surroundings of Puerto Natales, in the Magallanes and Chilean Antarctic Region, in the south of Chile. This experience combines scenic navigation, glaciers, native forest and typical local gastronomy.

The excursion begins with presentation at the shipping company’s office, from where the transfer is made to Puerto Bories, the starting point of the navigation. Once on board, the journey through the Fiordo de Última Esperanza (Última Esperanza Fjord) begins, crossing landscapes characterized by mountains, waterfalls, ranches, flora and Patagonian birdlife, in one of the most representative natural settings of southern Chile.

During the navigation, there is a view of Balmaceda Glacier and later a landing to visit Serrano Glacier, where a walk is made through a lush forest of coihues and ñirres to the vicinity of the glacier. After the visit, the navigation continues toward Perales Tourist Ranch, enjoying an appetizer on board with whisky and glacier ice. Afterwards, lunch is served at the ranch, consisting of a Magellanic lamb barbecue, with a chicken alternative, vegetarian options and more. Once lunch is finished, the return through the same fjord to Puerto Natales begins.

Places to visit: Puerto Bories, Fiordo de Última Esperanza (Última Esperanza Fjord), Balmaceda Glacier, Serrano Glacier and Perales Tourist Ranch

Departure time: (Departure from the office)

April 01 to August 31: Between 06:45 and 07:00 hrs
September 01 to March 31: Between 07:45 and 08:00 hrs
You must arrive at the shipping company’s office at the indicated time. Upon arrival, state your first and last name, where a voucher will be provided to board the bus to the pier. During the navigation, this ticket will be requested again, and afterwards it may be kept

Return time: (Return to the office)

April 01 to August 31: From 17:00 hrs approx
September 01 to March 31: From 18:00 hrs approx
The return time may vary depending on weather conditions or other operational circumstances

Tour starting point: Shipping company’s office

Transfer time between the presentation point and the navigation starting point: approx. 30 min between the office and Puerto Bories

Includes:

Shared round-trip transportation from and back to the office in Puerto Natales (Sprinter or bus depending on the number of passengers)
Navigation through the Fiordo de Última Esperanza (Última Esperanza Fjord)
View of Balmaceda Glacier
Visit to Serrano Glacier
Coffee, tea and juice on board
Appetizer with whisky and glacier ice
Safety briefing
Certified bilingual guide
Entrance to Bernardo O’Higgins National Park
Navigation insurance

Lunch at Perales Tourist Ranch
- Lunch includes: Magellanic lamb barbecue, with chicken alternative, vegetarian options and more

Important information:

Total navigation duration: approx. 5 hours
Total activity duration: approx. 10 hours
The use of strollers or transport carts for children is not recommended. The use of baby carriers is recommended

Does not operate: December 25, January 1, Good Friday. The office also remains closed
Operation:
- September 01 to March 31: every day
- April 01 to October 15: Sundays only

If the activity cannot be carried out and the cancellation is informed at least one day in advance, the possibility of rescheduling during the trip or the corresponding refund will be evaluated, according to operational conditions
- If the cancellation occurs once the transfer has started or while en route due to force majeure, the service will be considered as provided by the supplier

Day 4: Transfer and return flight

Check-out – accommodation: 11:00 hrs

Transfer: Accommodation in Puerto Natales – Puerto Natales Bus Terminal

Bus: Puerto Natales – Punta Arenas Airport

Flight: Punta Arenas – Santiago

My Trips | LATAM Airlines | Chile

End of our services.

5.0

Perfect rating based on the real experiences of our travelers.

rodrigo abasolo

Rated 5.0

26/08/2026

I just wanted to congratulate them; they truly care about everything. They call every day to check on your program. They're serious, responsible, and available 24/7 to answer your questions. Keep up the good work!

Estelita Grannum

Rated 5.0

22/08/2026

We completely enjoyed our trip to the Atacama. First the arrangements were flawlessly arranged. Jose was very attentive responding to all our concerns. From our flight to our accommodation at the Hotel Dunas( my only problem was the internet connection, although the management tried very hard to make it work) Apart from that our stay was wonderful, the tours were amazing, we did the astronomical tour that words cannot describe as well as the Valley of the moon tour. We will definitely recommend using El Raco…..

Michelle Olivares Tapia

Rated 5.0

21/08/2026

Excellent organization, 100% recommended for your next trips and adventures, very reliable.

Diego Valdivia

Rated 5.0

17/08/2026

Hello. The experience was magnificent in every way. The service at the Vientos del Sur hotel was excellent, both during transfers and at the transfers. The driver and the guide were both excellent. The Termas Geometricas hot springs were an unforgettable experience, with snow and rain, which is exactly what we expected. The Huilo Huilo full-day tour was phenomenal, despite the rainy weather. My wife and I were very satisfied with everything, from the transfers and hotel to the tours. The hotel breakfast was impeccable.

Sandra Mateluna

Rated 5.0

16/08/2026

A wonderful experience on Rapa Nui, from the initial trip planning to its conclusion. The logistics and tour scheduling allowed for comfortable and efficient visits to the island's iconic locations, with historical information provided by highly professional, attentive, and helpful guides. The diving experience was very safe and personalized. The accommodation was excellent: well-equipped, very private, clean, and with a peaceful, family-friendly atmosphere. I hope to repeat the experience soon. Thank you so much!

Rebeca Lafuente

Rated 5.0

07/08/2026

This was my third trip with El Raco Experience, and it was another excellent experience. Everything was detailed and organized day-to-day; they made sure everything ran smoothly, and you could easily contact them if you had any problems. Highly recommended, and I'm already planning another trip with them.

Magali M

Rated 5.0

07/08/2026

I want to express my complete satisfaction with the service provided by this travel agency. From the first contact to the end of the trip, everything was perfectly organized, and the team demonstrated professionalism, friendliness, and attention to every detail. The itineraries were followed exactly as planned, the accommodations were excellent, and we always received warm and timely service. Thanks to their dedication, we had an unforgettable experience. I would definitely recommend this agency to anyone looking for a well-planned, high-quality trip.

Fiama Felipe

Rated 5.0

07/08/2026

First of all, thank you so much! 🤗 This was our first time booking with you, and honestly, at first, it seemed risky. But after doing some research, we felt it was reliable, and it was even better than that. Everything went according to plan, and the service was excellent, both at the hotel and on the tours. Thank you for everything you did for us. We even requested some changes, and you were always available to help. See you next time! We're already planning our next adventure! 🙌🏼

Majo Paramo

Rated 5.0

27/07/2026

Great agency, the service is amazing. I went to Rapa Nui and the trip was excellent.

Pedro Castillo Henríquez

Rated 5.0

24/07/2026

Our experience with Raco was incredible from beginning to end. Thank you so much for the thoughtful touch; we thoroughly enjoyed it! We greatly appreciated their flexibility in adapting the entire program to our available dates. The tours were wonderful. Thanks to them, we were able to truly understand and connect with the importance of the island's culture. The cabins are fantastic, and the itinerary was crystal clear throughout. Whenever we needed assistance, they responded immediately. 100% recommended 😊🥳